You have 30 days from the date of receiving your item to request a return. To qualify for a return, items must be in their original condition: unworn, unused, with tags attached, and in original packaging. Please also provide your receipt or proof of purchase.
To initiate a return, email us at info@dyazmart.com.
Returns should be sent to:
DYAZ Mart
2150 West 117th street, #1073, Cleveland, OH 44111 USA
If your return is approved, you are responsible for shipping costs unless the product is defective or damaged. A $10 restocking fee applies per item. Returns sent without prior approval will not be accepted.
For any questions about returns, contact us at info@dyazmart.com
Damages and Issues Inspect your order upon delivery and contact us right away if an item is damaged, defective, or incorrect, so we can resolve the issue.
Exchanges For exchanges, return the original item and place a new order for the desired item once your return is accepted.
Refunds After receiving and inspecting your return, we will notify you of the approval or denial of your refund. If approved, you will receive your refund via your original payment method within 7 business days. Processing times may vary depending on your bank or credit card company.
If you do not receive your refund within 15 business days of return approval, please contact us at info@dyazmart.com.
